This Privacy Policy describes how cb888 collects, processes, stores, shares, and protects the personal data of all registered members and visitors to the cb888 platform at cb888.bid. At cb888, we treat the privacy of Pakistani members with the same seriousness as we apply to game fairness and payment security. This document explains precisely what data we hold about you, why we hold it, and what rights you have over it. Please read this Policy carefully alongside our Terms & Conditions.
A plain-English summary — the full legal detail follows below in each section
cb888 collects only the personal data that is strictly necessary to operate your account, process PKR transactions via JazzCash and EasyPaisa, verify your identity under our international gaming licence, and comply with anti-money laundering obligations. We do not collect data we do not need.
cb888 does not sell, rent, or trade your personal data — including your Pakistani mobile number, CNIC information, or betting history — to any third party for commercial marketing purposes. Your data is shared only where required for operational or legal reasons, as described in this Policy.
All data transmitted between your device in Pakistan and cb888 servers is encrypted using 256-bit SSL (Secure Sockets Layer) technology. This means that your login credentials, financial data, and personal information are unreadable to any third party attempting to intercept the connection.
Pakistani cb888 members have the right to access, correct, and in certain circumstances request deletion of the personal data held about them. These rights can be exercised by contacting cb888 support. cb888 processes data rights requests within 30 calendar days of receipt.
cb888 sends promotional communications to members who have consented to receive them. You may withdraw marketing consent at any time via your account notification settings or by contacting cb888 support. Withdrawal of marketing consent does not affect your account access or any existing service obligations.
cb888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, plus any additional period required under our international gaming licence conditions or applicable anti-money laundering regulations. Retention periods for each data category are detailed in Section 9 of this Policy.
This Privacy Policy applies to all personal data collected, processed, and stored by cb888 in connection with the operation of the cb888 online gaming platform accessible at cb888.bid. It applies to all registered members, prospective members who have commenced but not completed registration, and visitors who access the platform without registering.
This Policy applies regardless of the device or method used to access cb888 — including mobile browsers on Jazz, Telenor, Zong, and Ufone networks across Pakistan, desktop browsers, and any other access method. It covers the full range of cb888 services including the live dealer casino, cricket and PSL sports betting, online slots, Dragon Tiger, Relax Fishing, the PKR wallet, and the cb888 Login portal.
This Privacy Policy should be read in conjunction with the cb888 Terms & Conditions, which constitute the primary contractual agreement between cb888 and its members. By registering with or continuing to use cb888, you acknowledge that you have read and accepted this Privacy Policy.
For the purposes of data protection law, cb888 — operating the platform at cb888.bid — is the data controller responsible for the personal data of Pakistani members and platform visitors. As data controller, cb888 determines the purposes and means by which personal data is processed.
cb888 operates under an internationally recognised gaming licence. Our data processing practices are structured to comply with the data protection obligations associated with that licence, as well as with the data privacy expectations applicable to our Pakistani member base.
cb888 collects personal data across several categories. The following table summarises the primary data types collected, their source, and the context in which they arise:
| Data Category | Specific Data Points | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / NICOP number, CNIC photograph | Registration, KYC verification |
| Contact Data | Pakistani mobile number (primary), email address (if provided) | Registration, account settings |
| Address Data | Residential address, city, province | KYC documentation review |
| Financial Data | JazzCash / EasyPaisa account number, bank account details (HBL, UBL, Meezan), deposit and withdrawal transaction history | Payment processing, withdrawal requests |
| Gaming Activity Data | Game sessions, bet amounts and outcomes, wagering history, bonus usage, tournament participation | Ongoing platform use |
| Technical Data | IP address, device type and OS, browser type and version, mobile network operator, session timestamps | Platform access, fraud detection |
| Communication Data | Live chat transcripts, support ticket content, emails and SMS messages exchanged with cb888 | Customer support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cool-off periods, responsible gaming tool activations | Player protection compliance |
cb888 does not collect sensitive personal data beyond what is strictly required for CNIC-based age and identity verification. We do not collect health data, political opinions, religious beliefs, or biometric data other than CNIC photograph review for identity matching purposes.
cb888 processes personal data on the following legal bases, applied depending on the specific processing activity:
cb888 uses the personal data of Pakistani members for the following purposes:
cb888 uses cookies and similar tracking technologies on the cb888.bid platform. Cookies are small data files stored on your device that allow the platform to recognise your session, maintain your login state, and deliver a consistent experience across visits.
cb888 uses the following categories of cookies:
cb888 does not use third-party advertising or behavioural targeting cookies. Pakistani members can manage browser cookie settings at the device level, though disabling strictly necessary cookies will prevent correct cb888 Login functionality.
cb888 shares personal data with third parties only in the circumstances described below. cb888 does not sell personal data under any circumstances.
cb888 is operated under an international gaming licence, and certain data processing activities — including server infrastructure, game platform hosting, and compliance functions — may involve the transfer of personal data to jurisdictions outside Pakistan. cb888 takes appropriate contractual and technical safeguards to ensure that personal data transferred internationally receives a level of protection consistent with applicable data protection standards.
Where personal data is transferred to a third-party processor located outside Pakistan, cb888 requires that such transfers are governed by appropriate data processing agreements that obligate the recipient to protect personal data to equivalent standards as those applied by cb888 itself.
Pakistani members who wish to understand the specific international transfer arrangements applicable to their data may submit a request to the cb888 data protection contact listed in Section 16 of this Policy.
cb888 retains personal data for defined periods determined by the purpose for which the data was collected and the obligations of our international gaming licence. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Documents | 5 years from account closure | AML regulatory obligation |
| Financial Transaction Records | 7 years from transaction date | AML and audit requirements |
| Gaming Activity & Bet History | 3 years from account closure | Dispute resolution, responsible gaming |
| Customer Support Communications | 3 years from last interaction | Quality assurance, legal defence |
| Marketing Consent Records | Duration of consent + 2 years | Consent compliance audit trail |
| Self-Exclusion Records | Indefinitely (minimum 10 years) | Responsible gaming licence obligation |
| Technical & Security Logs | 12 months from creation | Security monitoring, fraud investigation |
Following the expiry of applicable retention periods, cb888 securely deletes or anonymises personal data such that it can no longer be linked to an identifiable individual. Anonymised data may be retained indefinitely for aggregate statistical and platform improvement purposes.
cb888 implements a range of technical and organisational security measures designed to protect Pakistani member data against unauthorised access, loss, alteration, or destruction. Key security controls include:
Pakistani cb888 members have the following rights in relation to their personal data. These rights may be exercised by submitting a written request to the cb888 data protection contact in Section 16:
Request a copy of all personal data cb888 holds about you, including the categories, sources, purposes, and any third-party recipients.
Request correction of inaccurate or incomplete personal data held by cb888, including outdated address or contact details.
Request deletion of your personal data where cb888 no longer has a lawful basis for processing it. Erasure is not available where retention is required by legal obligation.
Request that cb888 restricts processing of your data in certain circumstances, such as while the accuracy of data is being contested.
Request that cb888 provides your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
Object to processing based on cb888's legitimate interests where your individual privacy interests override those interests in a specific context.
cb888 aims to respond to all data rights requests within 30 calendar days. Where a request is complex or involves a large volume of data, cb888 may extend this period by a further 30 days, notifying you of the extension in advance. cb888 reserves the right to decline manifestly unfounded or excessive requests.
cb888 services are strictly available to individuals aged 21 years and above. cb888 does not knowingly collect personal data from individuals under 21. Age verification through CNIC documentation is conducted during the KYC process specifically to prevent access by underage users.
If cb888 discovers that personal data has been collected from an individual who was under 21 years of age at the time of registration, that account will be immediately closed and all associated personal data will be handled in accordance with applicable legal requirements. If a parent or guardian believes that their child under 21 has registered with cb888, they are encouraged to contact our support team immediately at the address in Section 16.
cb888 processes gaming activity data — including session duration, betting patterns, deposit frequency, and loss rates — for the specific purpose of supporting responsible gaming obligations under our international gaming licence. This data is analysed to identify members who may be displaying indicators of problem gambling behaviour, enabling cb888's responsible gaming team to make proactive outreach and to apply protective measures where warranted.
Responsible gaming data — including self-exclusion records, deposit limit histories, and cool-off period activations — is treated with the highest level of confidentiality within cb888. It is not used for marketing purposes, not shared with third parties other than where required by our gaming licence compliance obligations, and is subject to the extended retention period noted in Section 9 to ensure that self-excluded members cannot circumvent exclusion periods by opening new accounts.
Pakistani members who wish to access information about the responsible gaming tools available at cb888 — including deposit limits, self-exclusion, and session controls — are encouraged to visit the cb888 Responsible Gaming page.
The cb888 platform may contain references or contextual mentions of third-party payment service providers — including JazzCash, EasyPaisa, HBL, and other Pakistani banking institutions — in connection with deposit and withdrawal functionality. These entities operate independently and are governed by their own privacy policies, which cb888 has no control over.
When you initiate a payment transaction through a third-party payment channel, you are subject to that provider's privacy practices in addition to cb888's. Pakistani members are encouraged to review the privacy policies of JazzCash, EasyPaisa, and their banking institutions in relation to financial data processed by those providers on cb888's behalf.
cb888 does not link to external websites for marketing or promotional purposes, and does not accept responsibility for the data practices of any third party whose services are used as part of the cb888 payment or game technology infrastructure.
cb888 reserves the right to update and revise this Privacy Policy from time to time. Revisions may be required due to changes in applicable law, changes in our data processing activities, changes to our gaming licence conditions, or changes in the third-party service providers we work with.
Material changes to this Privacy Policy will be communicated to registered Pakistani members via the mobile number or email address on file, and will be published on cb888.bid with a revised Effective Date at the top of this page. The version number in the document metadata will be incremented for each published revision.
Continued use of the cb888 platform following the publication of a revised Privacy Policy constitutes acceptance of the changes. If you do not accept the revised Policy, you may request account closure as described in the cb888 Terms & Conditions.
For all privacy-related enquiries, data subject rights requests, marketing opt-out requests, or complaints regarding cb888's handling of your personal data, please contact the cb888 data protection team using the details below. cb888 is committed to responding to all privacy communications promptly and constructively.
Platform: cb888.bid
Data Protection Email: [email protected]
Subject Line Format: PRIVACY REQUEST — [Account ID]
Response SLA: 30 calendar days from receipt
If you are dissatisfied with cb888's response to a privacy complaint, you have the right to escalate the matter to the relevant regulatory authority associated with cb888's international gaming licence. Details of the regulatory authority are available upon request from the cb888 compliance team.
Pakistani members may also seek independent legal advice regarding their data rights. cb888 will cooperate fully with any lawful regulatory investigation into its data processing practices.
cb888 handles your data with the same care and transparency applied to every withdrawal, every game, and every bet. Pakistan's most trusted online casino — live dealer tables, cricket sportsbook, 500+ slots, and instant JazzCash payouts — all secured by our Privacy Policy.
21+ only. Gambling involves financial risk. cb888 is operated under an internationally recognised gaming licence. Play responsibly.